Website Terms and Conditions | 48

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In the interest of ensuring the health and safety of our Care Crew we want to update you that our contact channels will have limited resources at times. Self-serve options such as My48 App & Web, Short Codes and the 48 Community are still available to you to use. For more tips & information, please click here

Website terms & conditions

Web site terms and conditions

Please read carefully

By accessing or using this website you agree to these terms and conditions and you agree to use the website in accordance with all applicable laws. If you do not agree to these terms and conditions please do not continue to use the website. We'll keep these terms and conditions up to date at at the link at the bottom of every page. We may at any time change these terms and conditions and all changes will be effective immediately. You will be deemed to have accepted any change if you continue using the website after a change has been posted so please ensure that you regularly review these terms and conditions.

Please note that when we say "we", "us" and "our" in these terms and conditions we mean Three Ireland Services (Hutchison) Limited (trading as "48"), a company registered in the Republic of Ireland under company number 234895 and with a registered office located at 28/29 Sir John Rogerson's Quay, Dublin 2, Ireland.


You may access registration areas of the website by becoming a registered member and creating an account with us. You agree to be responsible for maintaining the confidentiality of your passwords or other account identifiers which you choose and to be responsible for all activities that occur under your account. By registering on the website you agree that your account and password are personal to you and will not be used by anyone else to access the website and you agree to notify us immediately if you become aware of any unauthorised use of your password or account identifiers.

Website availability

We try to make sure the website is available at all times but we cannot guarantee this and we will not be liable if the website is not available at any time. Access to this website may be temporarily suspended without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Your rights and how you may use the website

Access to this website gives you the right of use of this website for your own personal and non-commercial use only. All rights, title and interest in all aspects of this website remain the sole property of us or our licensors. Unless we say otherwise, the copyright and all other intellectual property rights in all material on this website belong to us or our licensors. Please do not reproduce, copy, distribute, modify, transmit, republish or revise the contents of this website without our written permission.

You agree not to use this website for any improper, unlawful, threatening, defamatory or fraudulent purpose or to cause injury, offence or annoyance to any person or in any way that breaches or infringes the copyright, trademark rights, privacy rights or intellectual property rights of others.

You agree not to use this website to post or transmit any unlawful, threatening, racist, libellous, defamatory, obscene, pornographic, indecent or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence or be in breach of any law or regulation.

You also agree that all posts made to the 48 forum express the views and opinions of the contributing user only. These views do not represent our views and we are not responsible and disclaim liability for content and comments contributed by users. You must not use the 48 forum to display any material which is

  • racist, sexist or homophobic;
  • pornographic, obscene, profane or vulgar;
  • defamatory of any person, entity or organisation;
  • abusive, threatening or otherwise likely to be harmful;
  • contrary to any relevant local, national or international law;
  • offensive or inappropriate in the opinion of our moderators; or
  • infringes the rights (including the intellectual property rights) of any legal or natural person.

Please note that posts to the 48 forum can be traced to a specific user account containing a related email address, user name, date and time of sign up and IP address at date and time of posting.

By posting comments on the 48 forum you agree to allow the content to be re-used or quoted by us without further notification.

Users posting on the 48 forum sometimes include references to other websites beyond our control. We cannot be held responsible for the content of such websites.

The 48 forum is not a means for advertisers to promote their websites or products so please note that we will delete advertising posts. Our moderators will decide what is acceptable or not on a case by case basis.

You agree to comply with reasonable requests we may issue to you in terms of how you use the website.

Disclaimer of liability

We will take reasonable care to verify our own information on this website but we do not guarantee that the contents and the products and services available on this website are correct, error free or are fit for any specific purpose. We do not make any commitment to update the information on this website. Any use of this website or the information contained on this website (or any website linked to this website) is, to the maximum extent allowed by law, at your own risk.


You agree to be fully responsible for and to indemnify us against any third party claims or proceedings threatened or taken against us or for any losses or expenses incurred by us in connection with any failure by you or any user using your account to comply with these terms and conditions.

Links to other websites

This website may provide links to other third-party websites for your convenience. These sites are not under our control and we cannot be held liable for the content of these websites or the use made by you of such content.

Third party advertising on the website

You will see advertising material on the website promoting the products and services of third parties. Each individual advertiser is solely responsible for the content of its advertising material. We accept no responsibility for the content of advertising material including any error or inaccuracy included in such advertising.

Data protection

Please see our privacy policy for details of how personally identifiable information is collected and may be processed or shared with others. You will see the full privacy policy at .

Applicable law

These terms and conditions are governed by Irish law. By accessing and using this website, you agree that any dispute will be resolved exclusively by the Irish courts.

Effective from January 26 2012 (Amended 2nd March 2015)