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What information do I need to get my phone unlocked?

Well, you generally need four basic pieces of information to unlock your handset: the make, the model, the IMEI and the network it's locked to.

You can usually find your phone make and model on the box it came in, the instruction manual, or on the back of the phone, sometimes behind (or even on) the battery.

There are too many models and variations to give a general rule. So if you can't find the model there are sites, such as GSMArena.com, which list most models of phones along with handy pictures to help you identify yours.

Your IMEI is a 15 digit number which is a unique device identifier. To find your IMEI, just type *#06# into your keypad when the phone is switched on. It's as simple as that. You can sometimes find it on the box your phone came in, but this varies from brand to brand.

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